College Membership Queries
If you are facing issues with your membership payment or have a question, please contact the Membership department at membership@rcsed.ac.uk.
Please include your full name and membership number and full details of the issue to help expediate a resolution.
College Exam/Courses Candidate Queries
If you are facing issues with your exam or course payment or refund or have other associated questions, please contact:
Please include your full name, the name, date and location of the exam or course and candidate number if applicable to help expediate a resolution.
Supplier Invoices to the College
For invoices and credit notes, please send these to the RCSEd Finance inbox at finance@rcsed.ac.uk. It would be helpful if you can include your RCSEd contact person or purchase order number (if applicable) on the invoice so we can ensure it flows through the appropriate approval channels.
(Note: if you currently or have sent invoices or statements to rcsed_finance@lightyear.cloud, please can you amend your contact information to our finance inbox now).
Ensure that invoices are in a PDF format and meet the standard requirement as set out by the HMRC. If an invoice does not meet these requirements, your invoice may be returned or payment could be delayed.
The College will seek to make payments promptly based on agreed terms and email out an associated remittance at the time of payment. Please let us know if your email address changes. If your bank account details changed, please email finance@rcsed.ac.uk so we can look to amending it through our verification process.
Procurement Matters
In line with our procurement policies, only authorised directors or trustees may sign contracts on behalf of the Royal College of Surgeons of Edinburgh. All suppliers are responsible for confirming that they are contracting with a duly authorised director or trustee before any agreement is finalised.
College Invoices
If you have a query about an invoice you have received from the College, please send an email to finance@rcsed.ac.uk.
Please send all remittances relating to payments to the College to finance@rcsed.ac.uk.
General Inquiries
Please contact the RCSEd Finance team at finance@rcsed.ac.uk for general finance queries.