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Visitor Services Assistant

Job Type:
21 hours per week
£16,402 (pro rata)
Closing Date:
12pm Thursday 4 January 2018

The Royal College of Surgeons of Edinburgh (RCSEd) is an independent membership organisation concerned principally with the education, training and assessment of Surgeons, Dental Surgeons and Doctors who are involved in the surgical care of patients.  Founded in 1505, the College currently has a membership of around 25,000 in approximately 100 countries throughout the world.

About the Role

We are seeking a part-time Visitor Services Assistant to enhance our award winning museum. Reporting to the Visitor Services and Marketing Supervisor the primary duties and responsibilities will include:


  1. a) Opening and closing the museum
  2. b) Supervising the museum, maintaining the safety and security of visitors, volunteers and the collection
  3. c) Welcoming visitors, taking money and issuing tickets
  4. d) Handling cash -              Issuing tickets to visitors

                                                -              Cashing up at the end of day

                                                -              Transferring monies to Finance Department

                                                -              Selling books, posters and other stock

  1. e) Recording the number of visitors
  2. f) Recording book sales and keeping stock of books
  3. g) Daily front of house housekeeping, i.e. leaflet replenishment, wiping cases, staff/volunteers kitchen area
  4. h) Answering or taking enquiries to pass on to volunteers and staff

Experience/Qualifications/Key Skills

Educated to a minimum of Standard Grade Credit Level (or equivalent) you will have the ability to use using IT systems efficiently and effectively (including: MS Word, Excel and Outlook).  You will have proven experience in cash handling and working in a customer facing environment.  You will have good organisation, verbal and written skills and a knowledge of/interest in the history of surgery and medicine experience.  Experience of working with volunteers and relevant work experience in a similar organisation or background is desirable.

Please note that we do not accept CVs and agencies need not apply.

Contact Information

E-mail: recruitment@rcsed.ac.uk

HR Department The Royal College of Surgeons of Edinburgh Nicolson Street, Edinburgh EH8 9DW

Interview Details

Interviews will be held week commencing 15th January 2018.

The Royal College of Surgeons of Edinburgh has a long and distinguished history, and is committed to providing a first class service to all its stakeholders. The College values the talents and abilities of its employees and seeks to foster an open, co-operative, friendly and dynamic environment in which employees and the College alike can thrive.

The College is also committed to recruiting the person who is most suited to the particular post, based solely on the applicant's abilities, qualifications, experience and merit as measured against the job description and person specification. The College is committed to the principles of equal opportunities and declares its opposition to any form of less favorable treatment, whether through direct or indirect discrimination accorded to employees or job applicants.

The College will take all reasonable steps to employ, train and promote employees without regard to age, disability, gender re-assignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity. The College provides for fair treatment of employees based on merit, and complies to all applicable employment laws.

If you have any queries please email recruitment@rcsed.ac.uk 


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