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Press Releases

Press releases from June 2014

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Health Service Pips Apple in Satisfaction Ratings

NHS Beats Corporate Giants Apple, Samsung, Nationwide and Sky on ‘Customer Service’

A ratings system used by the NHS as well as corporate giants including Apple, Virgin Media, Samsung, First Direct and Nationwide has revealed that patients are surprisingly more satisfied with their experiences in hospital than they are with the banking and retail outlets. A variant of the Net Promoter Score (NPS); used widely used in business to r…

Ingenuity from UK Trainee Surgeons Unveiled in Dragons’ Den-Style Competition

Next Generation Surgery Apps, Video Games and Sandwich Box Simulators

An innovative Dragons’ Den-style competition held by Britain’s oldest surgical Royal College revealed fresh talent and creativity by trainee surgeons from all over the UK. Sponsored by the Royal College of Surgeons of Edinburgh (www.rcsed.ac.uk); which last month opened its first-ever base of operations in Birmingham to cater for the 80% of its UK …

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